Ah, the joys of the internet.

The point of a feedback form is to allow your client base to have some input. In a company such as the one I work for, our direction is dictated by the very people we're trying to help, and constructive criticism is always well received. We have many groups of Young People that meet regularly with us, to inform us of what we're doing right, and what we're doing wrong.

However, when your client base consists of hormonally charged teenagers, many of whom care more about happy slapping and "I'm A Celebrity!" than they do the very lessons that will shape their future, it can be difficult coaxing useful information out of them. Like getting blood from a stone. Or something from Tracy Emin that doesn't make you want to vomit.

In a classroom full of hyperactive teens that feed off each other's energy, fuelled extra by the incoming holiday, the anonymity of the Internet and maybe the added joy of having a supply teacher covering their lessons, it's rare that such constructive criticism will be sent in. Luckily we're thick-skinned and can take as much abuse as they want to throw at us, but it would be nice to get something positive for once.

So thanks to "shit" for his comments on the challenges facing young people today, thanks to "fuck u" for the in-depth review of the website, and thanks to "BUMFUCKER" for shaping the one service that's genuinely interested in helping him make the most of his future. Cheers guys :)